Your Personal Data is hosted by Heroku Inc. The Landmark @ 1 Market St., Suite 300, San Francisco, CA, CA, San Francisco, CA, Suite 300, San Francisco, CA, 94105, United States.
The servers on which your Personal Data is stored are located in Frankfurt, Germany.
In any case, the Data Controller has taken appropriate technical measures to maintain the security of your Personal Data.
1.6. What are your rights?
1. 6.1. Consent
Your consent must be given in a clear and unambiguous manner. This is why, when you agree to fill in the contact form on the Site:
- you are informed of the use that will be made of your Personal Data;
- children under the age of 13 cannot give their consent.
1.6.2. Other rights
Under the Regulation, you have the following rights over your Personal Data:
- Right of access to data: this right allows you to receive a copy of the Personal Data we hold about you;
- Right to erasure of your Personal Data: this right gives you the possibility to request the erasure of your Personal Data if any of the legal conditions are met:
your Personal Data must be erased under a legal obligation.
- Right to restrict the processing of your Personal Data; this restriction of processing can be carried out at any time:
you dispute the accuracy of your Personal Data;
you object to our use of your Personal Data through your right to object.
- Right to portability of your Personal Data: you can contact us to have your Personal Data provided to you or directly to another data controller in a structured, commonly used and machine-readable format;
- Right to object: you can contact us when
the processing is carried out in the public interest or in our legitimate interests; you can object only on grounds relating to your situation;
processing is carried out for the purposes of commercial prospecting; you can object to this at any time and without any explanation being given to us.
- Right to determine the destination of your personal data after your death (the e-Testament): one of the specific features of French law is that it allows you to send us your instructions on how we will process your personal data after your death. You can therefore choose whether it is erased or passed on to one of your family members.
Regardless of the purpose or legal basis under which we process your data, you may, at any time and free of charge, send us an email to take advantage of your rights at the following address: info@macaronesiaholidays.com
Or send us a letter to the following address:
AVDA. AMSTERDAM 1, 38650 LOS CRISTIANOS
Please note, however, that we cannot always respond positively to your request for legal reasons which we will inform you, if necessary, after receiving your request.
In any case, we remind you that you have the right to lodge a complaint with the competent administrative authority.
1. 7. What are the legal bases for processing?
For the processing of your data, we rely on legal grounds that depend on how you interact with our Site.
When you purchase products on our Site, we collect and process your personal data to perform the contract between you and us. For example, we need your postal details to deliver your order or your bank details to process payment.
We also rely on other legal grounds, such as your legitimate interests. For example, we consider it in your interest that your identity cannot be used for fraudulent purposes, that our customer service staff have access to your order information to serve you better, or that we can better understand your use of our Site to improve its usability and the services we offer you.
Finally, when it comes to the processing of personal data for prospecting purposes, the legal basis for the processing is your consent (see Article 1. 6.1.).
2. Internet browsing security
2.1. Integrity of your data on the Internet
The Site has appropriate security measures in place to prevent any loss, unauthorised use or access, modification or disclosure of your Personal Data.
All Personal Data collected is stored on secure servers. The controller has also established procedures to manage any Personal Data breaches.
2. Malicious Uses
It is recommended that you connect only to secure networks, preferably private networks. Be aware of the risks involved with public wifi networks.
Regardless of the data controller to whom you have voluntarily transmitted your personal data and taking into account the nature of the Internet network, other operators, without any link to the data controller, may collect them without your consent, in particular during your Internet browsing. We therefore recommend that you install anti-virus and anti-spyware software on your computer and that you update it regularly.
2.3. Usurpation/ Phishing/ Phishing
The Data Controller will never ask you by e-mail to obtain personal information.
If you receive an email on behalf of the Data Controller asking you to provide sensitive personal information (bank details, details relating to your private life, etc.), please do not reply and forward this email to us so that we can take the necessary measures.
You should only provide your account information after you have logged in to the Site directly through your browser.
3. Cookie policy
A cookie is a cookie, i.e. a text file that may be stored in a dedicated space on your Terminal's hard drive when you visit a website. A cookie allows its issuer to identify the Terminal on which it is stored, during the period of validity or registration of the cookie.
When you consult the Site, information relating to the navigation of your Terminal (computer, tablet, smartphone, etc.) may be recorded via the cookies. ) may be recorded through the cookies installed on your Terminal, depending on the choices you have made in relation to cookies and which you may modify at any time.
3. 1What are cookies used for on our Site?
Only the issuer of a cookie can read or modify the information contained in it.
When you connect to the Site, the Data Controller may, at its discretion, install several cookies on your Terminal in order to recognise your Terminal's browser during the period of validity of the cookie in question. The cookies we issue are used for the purposes described below.
The cookies we issue enable us to:
adapt the presentation of the Site to your Terminal's display preferences (language used, screen resolution, operating system used, etc. ) when you visit the Site, depending on the screen or reading hardware and software contained in your Terminal; and
to implement security measures, for example, when you are asked to reconnect to content or a service after a certain period of time.
3.2. Your choices regarding cookies
There are several ways to manage cookies. Any settings you make may affect your Internet browsing and your access to certain services that require the use of cookies.
You can choose at any time to express and modify your wishes regarding cookies by the means described below.
In particular, you can configure your browser so that cookies are stored on your Terminal or, on the contrary, so that they are rejected, either systematically or depending on their origin.
You can also configure your browser software so that you are offered the option to accept or reject cookies from time to time, before a cookie can be stored on your Device. For more information, see ‘How to choose, depending on the browser you use’ in article 4.2.3. below.
3.2.1. The cookie agreement
The recording of a cookie on a Terminal is essentially subject to the will of the Terminal user, who can express and modify it at any time and free of charge through the options offered to him by his browser software.
If you have accepted the registration of cookies on your Terminal in your browser, the cookies embedded in the pages and content you have viewed may be temporarily stored in a dedicated area of your Terminal. They can only be read by your transmitter.
3.2.2. Refusal of cookies
If you refuse to accept cookies on your Terminal, or to delete those already stored on your Terminal, the quality of the functioning of the services offered by the Site will not be affected.
However, you will no longer be able to benefit from a number of functions that may be necessary to navigate certain areas of the Site. This would be the case if you tried to access content or services for which the installation of cookies is strictly necessary (for example, to book a stay). This would also be the case if the Data Controller - or its service providers - were unable to recognise, for technical compatibility reasons, the type of browser used by your terminal, your language and screen settings or the country from which your terminal appears to be connected to the Internet.
Where necessary, the Data Controller declines all responsibility for any consequences relating to the operation of its services resulting from the impossibility for it to record or consult the cookies necessary for their operation and which you have refused or deleted.
We would like to point out that some cookies cannot be deleted as they are strictly necessary for the technical functioning of the Site.
3. 2.3. How to make your choices, depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will let you know how to change your cookie preferences.
3. 2.4. Deleting your cookies
You can delete all your cookies or just the ones you want. Deleting cookies does not prevent browsing or reinstallation during browsing. This allows you to control your browser's cookie library at some point. Technical cookies, necessary for browsing, will be reinstalled if you visit the Site.
The following explains the procedure to follow depending on your browser.
Google Chrome
In the Chrome menu, select ‘Settings’.
Show advanced settings
Go to the “Confidentiality
Click on ‘Content settings’.
In the ‘Cookies’ paragraph (first paragraph), tick the box ‘Block cookies and third-party site data’.
Save your changes by clicking ‘OK’.
Firefox
In the Firefox menu, go to ‘Tools’ and then ‘Options’.
On the ‘Privacy’ tab, check the ‘Accept cookies’ box.
For the setting ‘Accept third-party cookies’, select ‘Never’.
Save your changes by clicking ‘OK’.
Internet Explorer
In the Internet Explorer menu, go to ‘Internet Options’.
In the ‘Privacy’ tab click on the ‘Advanced
Accept internal cookies, reject third-party cookies
Save your changes by clicking “OK”.
Safari
Click “Preferences”.
In the window that has opened, go to the ‘Security’ tab.
To choose, ‘Accept cookies’, select ‘Only from sites I visit’.
3.2.7. Your choices expressed online directly with us
If you do not wish:
that we collect data about your browsing,
you can choose to disable all third party cookies, which are not essential for browsing the Site.
We will then store a cookie on your terminal whose sole purpose is to disable the placement of these cookies on your computer. This cookie will be valid for twelve (12) months.
Warning, the consideration of your choice is based on a cookie. If you delete all cookies stored on your Device (via your browser), the Data Controller - or its service providers - will no longer know that you have made this choice.
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