Cookies policy

Cookie Policy

Third party and own cookies are used on this website to ensure you have a better browsing experience, to share content on social networks and so that we can obtain user statistics.

You can prevent the downloading of cookies through your browser settings, preventing cookies from being stored on your device.

As the owner of this website, we inform you that we do not use any personal information from cookies, we only make general statistics of visits that do not involve any personal information.

It is very important that you read this cookies policy and understand that if you continue browsing, we will consider that you accept its use.

According to the terms included in Article 22. 2 of Law 34/2002 on Information Society Services and Electronic Commerce, if you continue browsing, you will be giving your consent to the use of the aforementioned mechanisms.

Responsible Entity

The entity responsible for the collection, processing and use of your personal data, in the sense established by the Law on Personal Data Protection is the Macaronesia Holidays website, owned by TENERIFE Y LUGANO S. L. - Avda. Amsterdam 1, Edificio Valdés Center, Torre A Oficina 6, 38650 Los Cristianos, Santa Cruz de Tenerife, EPAÑA.

What are cookies?

Cookies are a set of data that a server deposits in the user's browser to collect standard Internet log information and visitor behaviour information on a website. In other words, they are small text files that are stored on the computer's hard drive and are used to identify the user when he/she logs on to the website again. Their purpose is to record the user's visit and to store certain information. Their use is common and frequent on the web as they allow pages to function more efficiently and achieve greater personalisation and analysis of user behaviour.

What types of cookies are there?

The cookies used on our website are session and third-party cookies, and allow us to store and access information relating to language, the type of browser used, and other general characteristics predefined by the user, as well as to monitor and analyse the activity carried out, with the aim of introducing improvements and providing our services in a more efficient and personalised way. 


Cookies, depending on their permanence, can be divided into session or permanent cookies. Those that expire when the user closes the browser. Those that expire depending on when the purpose for which they are used is fulfilled (for example, so that the user remains identified in the services of TENERIFE Y LUGANO S.L.) or when they are manually deleted.  

NameTypeCaducityPurposeClass
__utmaThird-party (Google Analytics)2 yearsUsed to distinguish users and sessions. Not Exempt
__utmbThird Party (Google Analytics)30 minutesUsed to determine new sessions or visitsNot Exempt
__utmcThird Party (Google Analytics)At the end of the sessionIt is set to be used with Urchinet for use with Urchinet. set for use with UrchinNot Exempt
__utmzThird Party (Google Analytics)6 monthsStores the source or campaign that explains how the user arrived at the websiteNot Exempt

Additionally, Depending on their purpose, cookies can be classified as follows:

Performance cookies

This type of Cookie remembers your preferences for the tools found in the services, so you do not have to reconfigure the service each time you visit. By way of example, this type includes: Volume settings for video or sound players. Video streaming speeds that are compatible with your browser. Items stored in the ‘shopping cart’ in e-commerce services such as shops.

Geo-location cookies

These cookies are used to find out which country you are in when you request a service. This cookie is completely anonymous, and is only used to help target content to your location.

Registration cookies

Registration cookies are generated once the user has registered or subsequently logged in, and are used to identify you in the services with the following objectives:

To keep the user identified so that, if you close a service, the browser or the computer and at another time or another day re-enter said service, you will continue to be identified, thus facilitating your browsing without having to identify yourself again. This functionality can be deleted if the user presses the [log out] functionality, so that this cookie is deleted and the next time the user enters the service he/she will have to log in to be identified.

Check if the user is authorised to access certain services, for example, to participate in a competition.

Additionally, some services may use connectors with social networks such as Facebook or Twitter. When the user registers for a service with credentials from a social network, he/she authorises the social network to store a persistent Cookie that remembers his/her identity and grants access to the services until it expires. The user can delete this Cookie and revoke access to the services via social networks by updating their preferences on the social network they specify.

Analytics cookies

Each time a user visits a service, a tool from a third-party provider generates an analytics cookie on the user's computer. This cookie, which is only generated during the visit, will be used in future visits to TENERIFE Y LUGANO S.L. services to anonymously identify the visitor. The main objectives pursued are:

To allow the anonymous identification of browsing users through the cookie (identifies browsers and devices, not people) and therefore the approximate counting of the number of visitors and their trend over time.
To identify anonymously the most visited content and therefore more attractive to users To know if the user who is accessing is new or repeat visit.

Important: Unless the user decides to register in a service of TENERIFE Y LUGANO S.L., the cookie will never be associated with any personal data that can identify the user. These cookies will only be used for statistical purposes that help to optimise the user experience on the site.

Advertising cookies

These types of cookies allow the information of the advertisements shown to each anonymous user in the services of TENERIFE Y LUGANO S.L. to be extended. Among others, they store the duration or frequency of viewing advertising positions, interaction with them, or browsing patterns and/or user behaviour, as they help to create a profile of advertising interest. In this way, they make it possible to offer advertising related to the user's interests.

Third party advertising cookies

In addition to the advertising managed by the TENERIFE Y LUGANO S.L. websites in their services, the TENERIFE Y LUGANO S.L. websites offer their advertisers the option of serving advertisements through third parties (‘Ad-Servers’). In this way, these third parties can store cookies sent from TENERIFE Y LUGANO S.L. services from users' browsers, as well as access the data stored in them.

The companies that generate these cookies have their own privacy policies. At present, the TENERIFE Y LUGANO S.L. websites use the Doubleclick platform (Google) to manage these services. For more information, go to

http://www.google.es/policies/privacy/ads/#toc-doubleclick and a http://www.google.es/policies/privacy/ads/.

How can I disable cookies in my browser?

The different browsers can be configured to warn the user of the reception of cookies and, if desired, prevent their installation on the equipment. Likewise, the user can check in their browser which cookies have been installed and what is the expiry date of the same, being able to delete them.

For more information, please consult the instructions and manuals of your browser:

For more information on the management of cookies in Google Chrome: https://support.google.com/chrome/answer/95647?hl=es

For more information on the management of cookies in Internet Explorer: http://support.mozilla. com/dlpage/gaoptout

To learn more about cookies

You can learn more about online behavioural advertising and online privacy at the following link:http://www.youronlinechoices.com/es/

Google Analytics data protection: http://www.google.com/analytics/learn/privacy.html

How Google Analytics uses cookies: https://developers.google. com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en#analyticsjs

Updates and changes to the privacy/cookies policy

The websites of TENERIFE Y LUGANO S.L. may modify this Cookies Policy according to legislative or regulatory requirements, or with the aim of adapting said policy to the instructions issued by the Spanish Data Protection Agency, for which reason users are advised to visit it periodically.

When significant changes are made to this Cookies Policy, these will be communicated to users either via the website or by email to registered users.

.